Description

The seminar will teach the entrepreneur planning to start a dispatch service business.   You can receive a certificate stating that you have attended our seminar and that you are now part of a professional group of  independent dispatchers.

What will you learn purchasing the seminar on CD or download?

We will provide information to successfully dispatch your clients truck(s). We list important business contacts, and provide information about laws and regulations as well as required documents. We describe how to provide excellent customer service, build successful business relationships and effectively manage time and stress.

One more advice, be aware when someone is telling you that you can charge a percentage of the load you are dispatching, you can’t, because you are not a broker and you don’t have a broker’s license. You don’t carry a $75,000 bond and you may be subject to all kinds of lawsuits when things go wrong. However, if your client agrees with a percentage of the load, you need to place the authorization into your contract. The seminar will teach you how to set up your business legally and show you how to work ethically in the industry.

The following chapters are included:

Table of Contents Truck Dispatch Seminar
Introduction
Chapter 1 – Truck & Trailer
Chapter 2 – Your Home Office
Chapter 3 – Getting to Know Your Client
Chapter 4 – Setting Up A Client Account
Chapter 5 – Setting Up A Client File and Organize the Client Documents.
Chapter 6 – How to Work with Brokerage Companies
Chapter 7 – How to find Loads and what Load Board to Use

Table of Contents Dispatch Manual

Introduction

Chapter 1 – Transportation Industry Overview
– Professional Organizations
– Industry Image
– Dispatch History
– Owner Operator Income

Chapter 2 – Tools Of The Trade
– Your Mobile Office
– Important Business Contacts
– Laws And Regulations
– Required Documents

Chapter 3 – Professionalism
– Customer Service Skills
– Building Business Relationships
– Time Management
– Stress Management

Chapter 4 – Load Availability
– Freight Volume
– Equipment
– Owner-Operator Specifics
– Hours of Service

Chapter 5 – Finding the Right Loads
– Freight Rates
– Round-trip Concept
– Load Resources
– Researching Loads

Chapter 6 – Booking Loads
– Booking Process
– Credit Checks
– Contract Specifics
– Financial Settlement

Chapter 7 – Freight Handling
– Loading
– Securing Shipment
– Refrigerated Freight
– Frozen Freight

Chapter 8 – Freight Delivery
– Delivery Instructions
– Directions, Delays, Troubleshooting
– Delivery and Bill of Lading
– Rejected Loads

Plus Over 150 Brokerage Companies you can Trust.

Table of Content The Successful Truck Owner Operator

The Economic Outlook
CSA 2010 Safety Instructions
The CDL
New Hours of Service Regulations
Getting the Experience
Business Structures
Sole Proprietorship
Partnership
Corporations/LLC
Purchasing Your Own Truck
The Financial Aspect
Selecting a Used Truck
Maintenance and Repairs
Operating Authority
The Lease-On Process
Negotiating a Lease
Own Authority
Business Records
Maintaining Records
Cash Management
Cost-Per-Mile Calculation
Registration/Taxes
Vehicle Registration
Fuel And Road Taxes
Log Book/Trip Sheet/ELD